Juan Ortiz Real Estate | juanortizre.com
Effective: November 2026
1. What we collect
We collect information you give us directly and information collected automatically when you use the site.
You provide:
- Contact forms (contact, home valuation, builder-incentives signup): your name, email address, phone number, and property address or details you include in your message.
- Home search account (Showcase IDX): your name and email address when you create an account, plus the searches and listings you save.
- Email and phone: anything you send us by email, text, or phone.
Collected automatically:
- Analytics and site performance: we use Google Analytics to understand how visitors use the site (pages visited, approximate location, device type). This data is aggregated and does not identify you personally.
- Advertising measurement: we use the Meta Pixel to measure visits from Facebook and Instagram. Meta may collect information about your visit under its own privacy policy.
- Cookies: the site and the services above use cookies to keep the site working, remember your preferences, and measure traffic. You can block cookies in your browser settings, though some features (like saved searches) may not work without them.
We do not knowingly collect information from children under 13.
2. How we use your information
We use your information to:
- Respond to your questions and requests, including providing a home valuation range.
- Send you the listings, alerts, and market updates you asked for.
- Send the weekly builder-incentives email if you signed up for it (English or Spanish, as you chose).
- Improve the site and our services.
We do not sell your personal information.
3. Who we share it with
We share your information only with the service providers needed to run the site and serve you, including:
- Showcase IDX (home search accounts and listing alerts).
- BoldTrail (kvCORE) and Follow Up Boss (our contact and client systems).
- WPForms (form submissions on this site).
- Google Analytics and Meta (analytics and advertising measurement, as described above).
These providers handle your information under their own policies and only as needed to provide their services. We may also disclose information if required by law or to protect our rights.
4. Your choices
- Email: every marketing email we send includes an unsubscribe link. You can also email juan@juanortizre.com at any time to stop receiving them.
- Home search account: you can manage saved searches and alerts from your account, or ask us to delete your account.
- Cookies: you can disable cookies in your browser, though some site features may not work.
5. Data security and retention
We take reasonable steps to protect your information, including using secure connections and limiting access to the systems that store it. No method of transmission or storage is completely secure. We keep your information only as long as needed for the purposes above or as required by law.
6. Changes to this policy
We may update this policy from time to time. The version posted here is the current one, and the effective date above will change when it is updated.
7. Contact us
Questions about this policy or your information can be sent to:
Juan Ortiz Real Estate — Juan Ortiz, REALTOR | Home Inspector (SC License #97433)
148 Milestone Way, Greenville, SC 29615 · (864) 915-9534 · juan@juanortizre.com